Introduction
Welcome to seemi.co, a platform crafted to streamline and enhance the operations of businesses by providing an intuitive suite of tools. seemi.co is operated by SEEMI CRM INC. (“us”, “we”, or “our”), by accessing or utilizing our website, mobile applications, or any related services (collectively referred to as the “Services”), you are entering into a legally binding agreement with seemi.co (referred to as the “Company,” “we,” “us,” or “our”). These Terms & Conditions outline the rules and obligations that govern your use of our Services, and your engagement with our platform signifies your acceptance of these terms in their entirety. If you find yourself unable to agree with any part of these Terms & Conditions, we respectfully ask that you refrain from using our Services.
seemi.co is designed to enhance the operations of businesses by offering features.Our commitment to you is underpinned by a dedication to transparency and trust, and we have crafted these Terms & Conditions to provide a clear understanding of your rights and responsibilities. Alongside these terms, our Privacy Policy incorporated herein by reference further details how we handle your personal information, and we encourage you to review it as part of your onboarding process.
Definitions
For the purposes of these Terms & Conditions:
Acceptance of Terms
Your journey with seemi.co begins with your acceptance of these Terms & Conditions, which is confirmed by creating an account, accessing, or otherwise using our Services. To engage with our platform, you must be at least 18 years of age or possess the legal capacity to enter into a binding contract. If you are acting on behalf of an organization such as a tutoring business or educational institution. You affirm that you have the authority to bind that entity to these terms, and in such instances, “you” and “your” encompass both you as an individual and the organization you represent.
For parents or guardians permitting a minor to use our Services, you bear the responsibility of ensuring compliance with these Terms & Conditions and all applicable laws. This includes securing any necessary consents, such as those required under COPPA in the United States or GDPR in the European Union, when minors’ personal data is involved. We reserve the right to suspend or terminate accounts that fail to meet these eligibility criteria or that breach our terms, ensuring the integrity of our platform for all users.
These Terms & Conditions are not static; they may evolve to reflect updates in our Services, shifts in legal requirements, or changes in our operational practices. We will notify you of material changes by posting the revised terms on our website and, where feasible, by sending a direct notification via email or through the platform. Your continued use of the Services following such updates signifies your acceptance of the modified terms. Should you find the revised terms unacceptable, you must discontinue using our Services promptly to avoid being bound by the new conditions.
Account Registration and Responsibilities
To unlock the full potential of seemi.co, you will need to register for an account. During this process, we require you to provide accurate and complete information, including your full name, email address, and any other details pertinent to your role as customer. Maintaining the accuracy of this information is your ongoing responsibility, and you agree to update us promptly should any details change.
The security of your account rests in your hands. You are tasked with safeguarding your login credentials, including your username and password, and must not share them with unauthorized individuals. Should you suspect any unauthorized access or compromise of your account, it is imperative that you notify us immediately. This allows us to take swift action to secure your account and mitigate any potential risks.
Your use of seemi.co must align with lawful purposes and adhere strictly to these Terms & Conditions. Prohibited activities include transmitting malicious software, infringing on intellectual property rights, or engaging in fraudulent behavior, all of which undermine the safety and reliability of our platform. We retain the discretion to suspend or terminate accounts that violate these standards or that we deem pose a threat to our Services or community.
For tutors and educational institutions, additional responsibilities arise under educational privacy laws like FERPA in the United States, which protects student records. If you input or manage student data through our platform, you must secure appropriate consents and ensure your practices comply with legal standards. While seemi.co processes this data on your behalf as a service provider, the primary obligation for legal compliance remains yours, and we encourage diligent oversight to meet these requirements.
Services Provided
Our Services encompass scheduling tools that allow users to organize sessions, manage their availability, and send automated reminders to ensure seamless coordination. Payment processing features enable secure transactions, including invoicing, payment tracking, and financial reporting. Communication management tools facilitate interaction between customers, users through email, SMS, or in-platform messaging, strengthening relationships and clarity. Finally, our reporting and analytics capabilities provide valuable insights into business performance, and platform usage, equipping users with data to make informed decisions.
These Services are delivered on an “as-is” and “as-available” basis. While we strive for excellence in uptime and reliability, we cannot guarantee uninterrupted or error-free operation. Maintenance or updates may occasionally disrupt availability, and we will endeavor to inform you of planned downtime in advance. We also reserve the right to modify, suspend, or discontinue any aspect of the Services at our discretion, whether to enhance functionality, meet legal obligations, or address security concerns. Where possible, we will ensure that such changes do not substantially detract from the value you derive from our platform.
Customer Data and Ownership
You retain all ownership rights to Customer Data submitted through the Services. Seemi.co does not claim ownership over such data.
By using the Services, you grant Seemi.co a limited, non-exclusive, worldwide, royalty-free license to host, process, transmit, and display Customer Data solely for the purpose of providing, maintaining, and improving the Services.
You are responsible for ensuring that you have all necessary rights, permissions, and lawful bases to upload and process Customer Data, including obtaining any required consents from students, parents, clients, or other third parties.
Fees and Payment
Access to certain premium features of seemi.co, such as advanced payment processing or detailed analytics, may incur fees, the specifics of which will be detailed in your chosen subscription plan or service agreement. All fees are quoted in US dollars (USD), and you are accountable for any additional taxes, duties, or governmental charges that may apply. Payments must be made via the methods we specify, such as credit or debit cards or bank transfers and by providing payment details, you authorize us to charge the agreed-upon fees. Should a payment fail, we may suspend your access until the balance is settled.
We offer various subscription tiers to accommodate different needs, and you may upgrade or downgrade your plan as required, with changes taking effect at the start of your next billing cycle. Pricing adjustments may occur, but these will not impact your current term; you will be notified of any increases before they apply to future cycles. For users receiving payments through our platform, you must ensure your payment information is current, and we will disburse funds per the agreed schedule, less any applicable fees. While we partner with third-party payment providers to facilitate these transactions, we are not liable for delays or errors beyond our control.
Refunds, Cancellations, and Payment Disputes
Subscription fees and service charges paid to Seemi.co are non-refundable, except where required by applicable law or explicitly stated otherwise in a written agreement.
Users may cancel their subscription at any time through their account settings or by contacting support. Cancellation will take effect at the end of the current billing cycle, and access to paid features will remain available until that time. No refunds or credits will be issued for unused portions of a subscription period.
Seemi.co does not provide refunds for partial months, unused features, or periods of inactivity. Users are responsible for reviewing their subscription details prior to purchase.
If a payment dispute or chargeback is initiated through a payment provider, Seemi.co reserves the right to suspend or terminate the associated account pending resolution. Users agree to cooperate in good faith to resolve billing disputes and acknowledge that abusive or fraudulent chargebacks may result in permanent account termination.
Nothing in this section limits statutory consumer rights that cannot be waived under applicable law.
Intellectual Property
The content, software, and materials you encounter on seemi.co including text, graphics, logos, icons, images, audio clips, digital downloads, and data compilations are owned by seemi.co or our licensors and are safeguarded by copyright, trademark, and other intellectual property laws. Your use of the Services grants you a limited, non-exclusive, non-transferable license to access and utilize these resources solely for your personal or business purposes, as permitted by these Terms & Conditions.
Unauthorized reproduction, modification, distribution, sale, or reverse engineering of our Services or software is strictly prohibited, except where such restrictions are overridden by applicable law. Violations may lead to legal consequences under intellectual property statutes. If you offer feedback or suggestions about our platform, you provide us with a perpetual, irrevocable, worldwide, royalty-free license to use and integrate this input into our Services without compensation, though we retain ownership of any resulting enhancements.
User-Generated Content
When you upload or submit content to seemi.co, such as lesson plans, student notes,messages, or any other content (collectively “User Content”). You retain ownership of that material. However, by sharing it with us, you grant seemi.co a non-exclusive, worldwide, royalty-free license to use, store, display, reproduce, and distribute this content solely to deliver and enhance our Services. You bear full responsibility for ensuring your User Content is accurate, legal, and appropriate, and that it does not infringe on others’ rights, including intellectual property or privacy.
We may remove or restrict access to User Content that violates these terms or that we find objectionable, at our sole discretion. For tutors and institutions handling student data, compliance with laws like FERPA or GDPR is critical, requiring you to obtain consents before sharing sensitive information through our platform. Your diligence in this area ensures both legal adherence and the protection of student privacy.
Confidentiality
Each party agrees to protect the confidentiality of any non-public, proprietary, or confidential information disclosed in connection with the Services. Confidential information shall not be disclosed to third parties except as required to provide the Services or as required by law.
This obligation survives termination of the agreement.
Privacy and Data Protection
At seemi.co, safeguarding your privacy is paramount, and we manage your personal information in accordance with our Privacy Policy, which forms an integral part of these Terms & Conditions. Your use of our Services signifies consent to the collection, use, and disclosure of your data as outlined therein.
Acceptable Use
You agree not to misuse the Services. Prohibited activities include, but are not limited to:
Seemi.co reserves the right to suspend or terminate access for violations of this Acceptable Use section.
Termination and Suspension
We may suspend or terminate your access to seemi.co at any time, with or without notice, for reasons including violations of these terms, non-payment, or behavior detrimental to our platform. Upon termination, your access to account features and data ceases, and we may delete your User Content per our retention policies prompting you to export any critical data beforehand. You may also close your account voluntarily by contacting us, settling any outstanding obligations upon doing so.
Data Retention and Export
Customer Data will be retained for as long as your Account remains active or as required by law. Upon termination or account closure, you are responsible for exporting any Customer Data you wish to retain before access is revoked.
Seemi.co may delete Customer Data following termination in accordance with our data retention policies and legal obligations.
Artificial Intelligence Features Disclaimer
Seemi.co may offer features powered by artificial intelligence (AI), including automated insights, recommendations, analytics, summaries, or content assistance related to tutoring operations, learning activities, scheduling, or business performance.
AI-enabled features are provided for informational and assistive purposes only. While Seemi.co strives to improve the accuracy and usefulness of AI outputs, such outputs may be incomplete, inaccurate, or outdated and should not be relied upon as the sole basis for educational, academic, financial, or business decisions.
Seemi.co does not guarantee the accuracy, completeness, or suitability of AI-generated outputs. Users remain solely responsible for reviewing, validating, and applying any information generated through AI-enabled features.
AI-enabled features do not replace professional judgment, educational expertise, or human oversight. Tutors, institutions, parents, and administrators retain full responsibility for decisions affecting students, learning outcomes, assessments, and business operations.
To the maximum extent permitted by law, Seemi.co disclaims liability for actions taken or decisions made based on AI-generated outputs.
Disclaimers and Limitation of Liability
Our Services come “as-is” and “as-available,” without warranties beyond those required by law. We do not promise uninterrupted, error-free operation or immunity from harmful elements, and you assume the risks of use. To the fullest extent permitted, seemi.co disclaims liability for indirect, incidental, special, consequential, or punitive damages, capping our total liability at the fees you paid us in the prior six months. These limitations may vary by jurisdiction where exclusions are not allowed.
Service Availability, Maintenance, and Force Majeure
Seemi.co strives to provide reliable access to its Services but does not guarantee uninterrupted or error-free availability. The Services may be temporarily unavailable due to scheduled maintenance, system upgrades, emergency repairs, or factors beyond our reasonable control.
From time to time, Seemi.co may perform maintenance that results in service interruptions. Where reasonably possible, we will provide advance notice of scheduled maintenance through the platform or via email.
Seemi.co relies on third-party service providers, including cloud hosting providers, payment processors, and video conferencing or communication platforms. Seemi.co is not responsible for service interruptions, delays, or failures caused by such third parties.
Seemi.co shall not be liable for any failure or delay in performance resulting from events beyond its reasonable control, including but not limited to acts of God, natural disasters, pandemics, war, terrorism, labor disputes, governmental actions, power failures, internet or telecommunications outages, or failures of third-party service providers (“Force Majeure Events”).
During a Force Majeure Event, Seemi.co’s obligations under these Terms shall be suspended for the duration of the event, and no refunds, credits, or compensation shall be owed for service interruptions caused thereby.
Indemnification
You agree to indemnify and hold seemi.co, its affiliates, and representatives harmless from claims, damages, or expenses including legal fees, stemming from your use of the Services, breaches of these terms, or third-party rights violations. This obligation persists post-termination, and we may assume defense of indemnified matters, expecting your cooperation.
Governing Law and Dispute Resolution
These Terms & Conditions are governed by the laws of Ontario, Canada, with disputes resolved exclusively in Ontario courts, where you consent to jurisdiction. We encourage informal resolution before legal action, potentially requiring mediation or arbitration, though some jurisdictions may limit these mandates.
Miscellaneous
This document is the complete agreement between you and seemi.co, superseding prior understandings. Invalid provisions do not affect others, and waivers require written consent. You may not assign these terms without our approval, but we may do so in cases like mergers, ensuring your rights remain intact. Notices will be sent via email or the platform, effective upon sending, and you must keep your contact details current.
Contact Us
For inquiries about these Terms & Conditions, reach us at: legal@seemi.co
